Electric Bike Company Model Y 48V1,000W9/18Ah 24/26x2.3" Tire Step-Thru Electric Bike

Electric Bike Co

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Electric Bike Company may make the best designed electric bikes in the world.

Electric Bike Company

The Model Y is a classic style electric cruiser, built to order, 100% customizable, and arrives fully built from factory to door. See https://www.youtube.com/watch?v=yRQFnKc7gLE.  Awarded top rated E-Cruiser in USA by (Electric Bike Review 2018 / 2019 / 2020).

The Model Y has 26" wheels, with optional 24" petite. 

Bikes are custom designed according to your specifications, and delivery is after about 2 weeks for standard, 3 weeks for custom colors. You will be notified when the bike is ready to ship, and the tracking number. Bikes are made in the USA.

Wiring is Plug-and-Play. Match the colored wires.

Electric Bike Co. Model Y Review - We read the reviews so you don’t have to.
Step-thru electric bike, 48V9-18Ah1000W, 40-80mile range, city, cargo, front suspension, seat suspension and springs, 24/26 x 2.3” tires, swept-back handlebars, rear drive, hydraulic disk brakes, weight 58lbs, rider+cargo+bike weight 420 lbs, rider 5' - 6'10".

The following points have been compiled from various reviews. When you read a bike’s reviews, patterns can be seen.

Strengths

The charge lasts for quite some time and the bike rides smooth and the seat is very comfortable. This is the best bike I’ve ever owned.

I am thrilled beyond belief with my decision. Power, comfort, quality and range.

A great ride. Lots of power, and very smooth. A slight bend and paint chip on the basket. (I am sure the bend happened during shipping.) Extremely well packed, very easy to set up. a VERY nice bike.

I like the simplicity of a single gear with no shifting required.

Weaknesses

The only thing that I don't like is how loud the alarm is when turning the power to the bike on and arming and disarming the alarm. I understand that it is supposed to be loud as a deterrent when set, but it is obnoxiously loud when setting and starting power. Looking for a way to disconnect or remove the alarm. Everything else is PERFECT!

I prefer the handgrip better than the thumb throttle. If I was riding for a long time, my thumb would be very sore from having to keep constant pressure on a tiny switch. Handgrip throttles are much easier and more comfortable for me. Other than this somewhat minor detail, this is my dream bike.

Comments

My only recommendation is that if your going to get this bike as a commute bike to upgrade the front forks with a suspension, as most roads are not very well maintained.


Click here for the user manual.

Here is an important video on maintaining an electric bike: https://youtu.be/aFLIGRj2bxU

Important Specifications When Comparing Bikes

Recommended Rider Height: 5' - 6'10"

Min. Rider Inseam:
26" wheel: 19"
24" wheel: 18"

Max Rider Weight: 300 lbs

Bike weight with battery: 58 lbs

Max Range:
(Battery : miles)
     9AH : 40
   18AH : 80

Motor Power: 1,000 Watts max with 18AH build

Max load: 300 lb

Charge time: 3-4 hours

 

This is with pedal assist; 20 with throttle only.

 

Five year warranty on the battery. Ten year warranty on the frame and motor.

Model Y Geometry and Sizing


 

 

Components

 

Anti-Theft Alarm

Yes

Battery

48 volt, Lithium-Ion NMC cells. Each cell is individually fused for safety. Built-in cooling fan. 

Video on the difference between 12AH and 18AH batteries: https://www.youtube.com/watch?v=Rjw73xU_mM0

Detailed video description of battery construction: https://www.youtube.com/watch?v=TgZ5OjAi-MM

If the bike does not power on, see the flow chart at https://electricbikecompany.com/wp-content/uploads/2020/04/Battery-Troubleshooting-Flow-Chart.pdf

In-basket battery

(Battery : miles)
    9AH : 40
  18AH : 80

5 year warranty  Warranty information

Battery charger

3.5 Amp super charger with Smart charging technology, cooling fan, aluminum cover and 3 prong charging port for safety. Charge time of 3-4 hrs.

Brakes

 5 Star hydraulic disc brakes with motor disconnect and 2 piston calipers

Brake Levers

Aluminum alloy comfort grip levers with motor cutoff switch

Brake Pad Material

 Organic compound

Brake Rotors

 180 mm Stainless steel (front and rear)

Chain

 Stainless Steel, rust resistant for longevity

Crank Set

 56T chainring, 170 mm forged alloy cranks

Drive Train

 Direct (single speed) or optional 7 speed

Fork

Rigid Steel 1-1/8" fork with threaded steerer tube

Optional:

Suspension fork with hydraulic lockout and preload adjustment. Turn lockout on at anytime while riding. 80 mm travel, 135 mm hub width, 9 mm quick release

Frame:

Aluminum 6061 Hydro-formed. 3mm thick (double of other bikes).

Freewheel

 18T cog for medium to hilly terrain

GPS Tracker

 Optional

Grips

Locking handstitched vegan leather Aluminum secure ends for non-slip, available in Black or Tan. Grips do not slip and do not jam the throttle as they do on other bikes. 

Handlebars

 27" wide steel cruiser bars

Headset

Semi-integrated, 1-1/8" straight steerer tube

Kickstand

Non-slip sole and wide reinforced rubber foot prevents slipping and sinking

LCD Screen

Color display, multi level, compact user friendly screen with USB outlet

Lights

Integrated front and rear safety LED lights, powered by the battery, controlled from LCD screen.

Motor

1,000W max output (10 year warranty). Expected life over 18 years. Cadence sensor.

Pedals

Wellgo aluminium, integrated bearing pedalswith comfort non slip rubber

Rims

Double walled, aluminum 2″ ebike rims

Seat

Custom, leather, 300 x 300 x 100mm thick, high density foam, elastomer bumpers for support and comfort available in Black or Tan

Seat Post

Suntour Suspension seatpost for comfort and performance. 30.4mm x 300mm rigid aluminum, up to 350lbs. Optional Satori suspension (350lbs).  50mm travel for small bump compliance make for a smooth ride.

Spokes

13-gauge stainless steel, rust resistant, black or silver with brass nipples

Stem

Integrated 120 mm, adjustable from 0º-60º

Tires

Schwalbe Fat Frank 26" x 2.35" reinforced with Kevlar(R) fibers, 50 EPI casing and puncture protection, or optional Continental E50 26" x 2.0"  Continental Contact City Plus E50 with highest puncture protection and most efficient rolling characteristics for energy conserving longer battery life (+89).

EPI = Ends Per Inch (Threads per Inch): Unit for the density of the carcass fabric, measuring the number of nylon threads per square inch of casing material. The higher the EPI, the denser, more supple and lighter the casing is and thus the higher the quality of the tire. Lower EPI casing provides better puncture protection but makes for a stiffer and heavier tire. https://www.schwalbetires.com/

Throttle

Thumb throttle for safety on every bike. Preferred over twist throttle which is dangerous when lifting the bike over curbs and obstacles. Operators can twist the throttle, causing the bike to shoot forward out of control.

Wiring

Plug and play allows easy disconnect of components. Match the colors for easy replacement and service.  Waterproof wiring.


A Video Review

 

Warranty and Returns

All warranties are void if the Bicycle is used for any purpose other than the reasonable intended use of the Bicycle. Additionally, this warranty does not cover damage associated with commercial use.

Ten Year Limited Warranty on bicycle components to the original retail purchaser against manufacturing defects in materials and/or workmanship for a period of ten years from the date of original retail purchase. Proof of purchase required.

PAINT WARRANTY

EBC offers a 30 Day Limited Warranty against defective paint and fading (excluding neon colors) to the original retail purchaser.

Paint, Warranty DOES NOT cover normal wear and tear – Damage from abuse, neglect, misuse, or accident – Improper assembly and/or follow-up maintenance – Damage from stunt riding, jumping, acrobatics, or similar activities or any activity that is not consistent with the intended use of the bicycle.

EBC does not guarantee the color on the renderings and printouts; however, should you not be satisfied, EBC offers a $600 restocking fee.

BATTERY WARRANTY

EBC offers a 5 year warranty against manufacturer defect, but if it’s because the battery was not charged and went dead over time – it will not be able to recharge. You will either need a new battery or send it back to EBC for repair. Customers can either drop off or ship the battery back at their expense for repair. There is no repair cost or exchange cost to fix or exchange the battery within the first 30 days if it was due to manufacturer defect.

After 30 days, if the battery needs repair (not due to manufacturer defect), each battery repair will incur a labor charge which varies dependent on the repair type.  If you would rather exchange the battery instead of getting it repaired, the cost to do an exchange is $399 for a standard battery and $499 for an upgraded battery. You will receive a new battery and EBC will retain the old battery. Customers will incur the shipping cost to do a battery exchange.

After 5 years, you will need to pay the full retail price of a new standard or upgraded battery ($899?). Remember to always charge your battery every 1-2 months when not in use.

MOTOR WARRANTY

EBC offers a 10 year warranty against manufacturer defect, but if it’s because the motor was damaged from abuse, neglect, misuse, or accident, you will either need a new motor, or send it back to EBC for repair. Shipping is at Customers expense. There is no repair cost or exchange cost to fix or exchange the motor within the first 30 days if it was due to manufacturer defect. After 30 days, each motor repair will incur a labor charge, which varies dependent on the repair type.  If you would rather exchange the motor instead of getting it repaired, the cost to do an exchange is $399. You will receive a new motor and EBC will retain the old motor. Customers will incur the shipping cost to do a motor exchange. After 10 years, you will need to pay the full retail price of a new motor. 

NOT COVERED UNDER WARRANTY AFTER 30 DAYS

  • LCD Screen
  • 3.5 Amp External Smart Super Charger

NOT COVERED UNDER WARRANTY DUE TO NORMAL WEAR AND TEAR AND/OR ABUSE

  • Tires
  • Spokes
  • Inner Tubes
  • Accessories
  • Brakes
  • Damage to bike and/or bike components due to abuse, neglect, misuse, or accident.

The official warranty can be found at https://electricbikecompany.com/wp-content/uploads/2020/06/EBC-Warranty-Information.pdf

 

Return Policy

We are not satisfied unless you are completely satisfied. We ask that you give our E-bikes a few rides before coming to this conclusion. We believe that we have produced a high quality product that you will love. Should you  decide your bike is not for you, please contact our team within 30 days to make arrangements. 

*All models will incur a $600 restocking fee.

Simply repack the E-bike with the original shipping material and box.

All refunds will be processed after item has been received and inspected. (Please note that any damages incurred to a returned bike will be deducted from the refund amount) A net value will be evaluated, and a refund will be issued within 5-7 business days.

All cancelled orders will be processed within 5-7 business days from receipt of notice of cancellation.

Please contact us if you have any questions or wish to proceed with the return.

 



Questions & Answers

Have a Question?

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  • Because the battery is located in the front basket, will this make it noticeably more difficult to steer due to this added front weight? I plan to upgrade to two batteries in the basket, same question re awkward steering due to added front weight? This bike is for a 5’3”, 175 lbs, female with less than normal arm strength. Please reply. Thanks very much.

    The bike is not really heavy at the front if it has a single battery, but it is with a double battery. However, the basket is mounted to the frame, not the handlebar, so it should be no problem to steer. A lot of customers did that.

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