Electric Bike Company Model S 48V1,250W12/18/30/36Ah Cadence 24/26x2.1" Tire Step-Thru Electric Bike

Electric Bike Company may make the best designed electric bikes in the world.

Model C is a step-over version with 24" or 26" x 2.1" tires. Model S is an easy step-through version.

Bikes are custom designed according to your specifications, and delivery is about 4-5 weeks. You will be notified when the bike is ready to ship, and the tracking number. Bikes are made in the USA.

Bikes ship fully assembled from factory to door.  See https://www.youtube.com/watch?v=yRQFnKc7gLE

The Model C was awarded top rated E-Cruiser in the USA by Electric Bike Review. See https://electricbikereview.com/brand/electric-bike-company/

Best battery in the world - contains its own internal charger with retractable cord. Plug into any AC outlet. For dual-battery bikes (rear + front basket), there are two built-in chargers and two power cords. 

Battery contains an alarm system and smart BMS (battery management system)

Effortless battery replacement with slide-out battery pack. Remove the old battery from its case, and insert the new one.

Wiring is Plug-and-Play. Match the colored wires.

Electric Bike Co. Model S Review - We read the reviews so you don’t have to.
Step-thru electric bike, 48V12/18/30/36Ah1250 W, 60-190mile range, city, cargo bike, front suspension, seat suspension and springs, 24/26x2.1” tires, swept-back handlebars, rear drive, hydraulic disk brakes, weight 57lbs, cargo 380lbs, inseam 26″ Wheel: 19″
24″ Wheel: 18″, rider 5’2” - 6’10”.

The following points have been compiled from various reviews. When you read a bike’s reviews, patterns can be seen.

Strengths

• Being a taller and heavier rider the construction features of the bike were a plus

• The beach cruiser style is comfortable and relaxing. It's powerful and FAST!

• Incredible workmanship. The bike is gorgeous!

• Super smooth and comfortable ride.

• Arrived in immaculate condition with a fabulous paint job and such attention to detail.

Weaknesses

(none reported)

Click here for the user manual.

Here is an important video on maintaining an electric bike: https://youtu.be/aFLIGRj2bxU

Important Specifications When Comparing Bikes

Here is a short video: 

Here is a lengthy review:

Components

Warranty and Returns

All warranties are void if the Bicycle is used for any purpose other than the reasonable intended use of the Bicycle. Additionally, this warranty does not cover damage associated with commercial use.

Ten Year Limited Warranty on bicycle components to the original retail purchaser against manufacturing defects in materials and/or workmanship for a period of ten years from the date of original retail purchase. Proof of purchase requried.

PAINT WARRANTY

EBC offers a 30 Day Limited Warranty against defective paint and fading (excluding neon colors) to the original retail purchaser.

Paint, Warranty DOES NOT cover normal wear and tear – Damage from abuse, neglect, misuse, or accident – Improper assembly and/or follow-up maintenance – Damage from stunt riding, jumping, acrobatics, or similar activities or any activity that is not consistent with the intended use of the bicycle.

EBC does not guarantee the color on the renderings and printouts; however, should you not be satisfied, EBC offers a $600 restocking fee.

BATTERY WARRANTY

EBC offers a 5 year warranty against manufacturer defect, but if it’s because the battery was not charged and went dead over time – it will not be able to recharge. You will either need a new battery or send it back to EBC for repair. Customers can either drop off or ship the battery back at their expense for repair. There is no repair cost or exchange cost to fix or exchange the battery within the first 30 days if it was due to manufacturer defect.

After 30 days, if the battery needs repair (not due to manufacturer defect), each battery repair will incur a labor charge which varies dependent on the repair type.  If you would rather exchange the battery instead of getting it repaired, the cost to do an exchange is $399 for a standard battery and $499 for an upgraded battery. You will receive a new battery and EBC will retain the old battery. Customers will incur the shipping cost to do a battery exchange.

After 5 years, you will need to pay the full retail price of a new standard or upgraded battery ($899?). Remember to always charge your battery every 1-2 months when not in use.

MOTOR WARRANTY

EBC offers a 10 year warranty against manufacturer defect, but if it’s because the motor was damaged from abuse, neglect, misuse, or accident, you will either need a new motor, or send it back to EBC for repair. Shipping is at Customers expense. There is no repair cost or exchange cost to fix or exchange the motor within the first 30 days if it was due to manufacturer defect. After 30 days, each motor repair will incur a labor charge, which varies dependent on the repair type.  If you would rather exchange the motor instead of getting it repaired, the cost to do an exchange is $399. You will receive a new motor and EBC will retain the old motor. Customers will incur the shipping cost to do a motor exchange. After 10 years, you will need to pay the full retail price of a new motor. 

NOT COVERED UNDER WARRANTY AFTER 30 DAYS

• LCD Screen
• 3.5 Amp External Smart Super Charger

NOT COVERED UNDER WARRANTY DUE TO NORMAL WEAR AND TEAR AND/OR ABUSE

• Tires
• Spokes
• Inner Tubes
• Accessories
• Brakes
• Damage to bike and/or bike components due to abuse, neglect, misuse, or accident.

The official warranty can be found at https://electricbikecompany.com/wp-content/uploads/2020/06/EBC-Warranty-Information.pdf