Electric Bike Company Model R 48V1,250W12-30Ah 26"x3" 60-150 Miles Step-Thru Electric Bike

The Model R (for "Rugged") sets itself apart with its true hybrid performance. On and Off-road abilities makes this electric bike the most versatile on the market. It’s simply fun and radical to ride.

Bikes are custom designed according to your specifications, and delivery is about 2-3 weeks. You will be notified when the bike is ready to ship, and the tracking number. Bikes are made in the USA. 

Bikes ship fully assembled from factory to door. See https://www.youtube.com/watch?v=yRQFnKc7gLE

Wiring is Plug-and-Play. Match the colored wires.

Electric Bike Co. Model R Review - We read the reviews so you don’t have to.
Step-thru electric bike, 48V12-30Ah1250W, 60-150mile range, all terrain, city, cargo, mountain, front suspension, seat post suspension and springs, 26x3” tires, swept-back handlebars, rear drive, hydraulic disk brakes, weight 56lbs, cargo 380lbs, rider 4’6” - 6’8”.

The following points have been compiled from various reviews. When you read a bike’s reviews, patterns can be seen.

Strengths

• The attention to detail when designing and making this bike is obvious. They did not cut any corner, and it performs as good as it looks.
• Solid and high quality with attention to detail. Looks beautiful.
• Amazing, strong and impeccably built, it’s clear it will last for years.
• They are solid, well made bikes and are a joy to ride. They handled the bike trails here in Folsom California without any problems.
• Love the design and feel of a traditional cruiser bike with five mode pedal assist and throttle mode.
• Very high quality. Beautiful colors.
• Fun, stable, quiet, and powerful. Great range, great power.
• I really appreciate the front fork suspension and wider trail type tires. California trails and roads seem to have a lot of bumps.
• What a beauty - terrific paint finish, weld points clean and neat, and such a well designed bike.

Weaknesses
• Quality control issues required me to take it in a few times to fix during the first 30 days. The screw in middle of back fender was grating the tire while riding. The chain rubbed against back tire in both 1st and 2nd gears. Paint was scratched (received touch up paint). All issues were fixed. Battery life not so great. I was able to get about 35 miles on a full charge, but I live in a hilly area of Orange County along the coast. The next time I charged I committed to not using PSA 4 and 5 unless I really need help on hills. Unfortunately I only got 25 miles on that next charge. Bottom line: It's a beautiful bike, which seems to have some quality control issues.
• When the bike arrived, the derailleur was completely misaligned to where I could not shift into either 1st, 2nd, or 3rd. It even caused the chain to fall off. Second, for whatever reason, when using the throttle on flat ground the fastest it will go is 14 MPH, even with max PAS set. My expectation was 20MPH (as EBC markets on their site). Speed is not consistent when the throttle is all the way down and held down; I feel a noticeable speed up, slow down to try and keep the speed consistent, as the motor engages even with the throttle all the way pressed, it feels slightly "jerky" with the throttle engaged. Overall, I guess it's OK. [EBC will help to resolve issues]

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Important Specifications When Comparing Bikes

PAINT WARRANTY EBC offers a 30 Day Limited Warranty against defective paint and fading (excluding neon colors) to the original retail purchaser. Paint, Warranty DOES NOT cover normal wear and tear – Damage from abuse, neglect, misuse, or accident – Improper assembly and/or follow-up maintenance – Damage from stunt riding, jumping, acrobatics, or similar activities or any activity that is not consistent with the intended use of the bicycle. EBC does not guarantee the color on the renderings and printouts; however, should you not be satisfied, EBC offers a $600 restocking fee.

BATTERY WARRANTY EBC offers a 5 year warranty against manufacturer defect, but if it’s because the battery was not charged and went dead over time – it will not be able to recharge. You will either need a new battery or send it back to EBC for repair. Customers can either drop off or ship the battery back at their expense for repair. There is no repair cost or exchange cost to fix or exchange the battery within the first 30 days if it was due to manufacturer defect. After 30 days, if the battery needs repair (not due to manufacturer defect), each battery repair will incur a labor charge which varies dependent on the repair type.  If you would rather exchange the battery instead of getting it repaired, the cost to do an exchange is $399 for a standard battery and $499 for an upgraded battery. You will receive a new battery and EBC will retain the old battery. Customers will incur the shipping cost to do a battery exchange. After 5 years, you will need to pay the full retail price of a new standard or upgraded battery ($899?). Remember to always charge your battery every 1-2 months when not in use.

MOTOR WARRANTY
EBC offers a 10 year warranty against manufacturer defect, but if it’s because the motor was damaged from abuse, neglect, misuse, or accident, you will either need a new motor, or send it back to EBC for repair. Shipping is at Customers expense. There is no repair cost or exchange cost to fix or exchange the motor within the first 30 days if it was due to manufacturer defect. After 30 days, each motor repair will incur a labor charge, which varies dependent on the repair type.  If you would rather exchange the motor instead of getting it repaired, the cost to do an exchange is $399. You will receive a new motor and EBC will retain the old motor. Customers will incur the shipping cost to do a motor exchange. After 10 years, you will need to pay the full retail price of a new motor.

NOT COVERED UNDER WARRANTY AFTER 30 DAYS

• LCD Screen<
• 3.5 Amp External Smart Super Charger

NOT COVERED UNDER WARRANTY DUE TO NORMAL WEAR AND TEAR AND/OR ABUSE

• Tires
• Spokes
• Inner Tubes
• Accessories
• Brakes
• Damage to bike and/or bike components due to abuse, neglect, misuse, or accident.

The official warranty can be found at https://electricbikecompany.com/wp-content/uploads/2020/06/EBC-Warranty-Information.pdf