Electric Bike Company Model C 48V12-36Ah1250W 24/26x2.1" Tires Step-Over Electric Bike

Electric Bike Co

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Price: $2,399.00
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We ship to US lower 48 states only

Great reasons to buy from us:

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Electric Bike Company may make the best designed electric bikes in the world.

Model C is a step-over version. Model S is an easy step-through version. This bike is capable of up to 190 miles range!

Bikes are custom designed according to your specifications, and delivery is about 2 weeks for standard colors, 3 weeks for custom colors. You will be notified when the bike is ready to ship, and the tracking number. Bikes are made in the USA, and ship fully assembled from factory to door.  See the video below.

The Model C was awarded top rated E-Cruiser in the USA by Electric Bike Review. Read the review here: https://electricbikereview.com/brand/electric-bike-company/

Best battery in the world - contains its own internal charger with retractable cord. Plug into any AC outlet. For dual-battery bikes (rear + front basket), there are two built-in chargers and two power cords. 

Battery contains an alarm system and smart BMS (battery management system)

24" or 26" tires available

Effortless battery replacement with slide-out battery pack. Remove the old battery from its case, and insert the new one.

Wiring is Plug-and-Play. Match the colored wires.

Here is an important video on maintaining an electric bike: https://youtu.be/aFLIGRj2bxU

Note: Shipping is $99.

Click here for the user manual.

Electric Bike Co. Model C Review - We read the reviews so you don’t have to.

Step-over electric bike, 48V12-36Ah1250W, 60-200mile range, city, cargo, front suspension, seat suspension, 24/26x2.1”, swept-back handlebars, rear drive, hydraulic disk brakes, weight 58lbs, cargo (rider+cargo+bike) 420lbs, inseam For 24″ 30.3″  
For 26″: 31″.

The following points have been compiled from various reviews. When you read a bike’s reviews, patterns can be seen.

Strengths

• Attention to detail, stainless steel nuts, bolts and washer to prevent rust, demonstrated that their design and build would yield a product that would last. Hydraulic disc brakes are similar to those on motor cycles. These provide excellent control and stopping ability. The bikes comes assembled, tested and ready to ride.
• I am 6’4” and the bike fits me just fine. It’s so sturdy and well built that I have no doubt it will last a lifetime.
• It is a truly amazing product, very well built, you can see and feel the quality of the build.

Weaknesses

• At level 5 pedal assist, the motor tends to surge on/off power. A lot. Finding a cadence that keeps the power smooth is nearly impossible. It is perfectly fine from level 1-4. It also tops out at 24mph, even hammering downhill with a tailwind. I thought 28mph was it's top speed. The cover for the charging cord simply will not stay closed, and the slightest bump/vibration opens it.

Important Specifications When Comparing Bikes

Model C Geometry and Sizing

Recommended Rider Height: 5’2″ – 6’10”

Min. rider inseam
For 24″ Wheel: 30.3″  
For 26″ Wheel: 31″

24" wheels are ideal for shorter, more petite riders. Smaller wheels reduce the height of our E-Bike's by around one to two inches, placing it lower to the ground. Shorter riders will find a lower bike easier to mount and dismount. 

If you're buying for a teenager or tween, 24" wheels will improve their E-Bike experience by making their bike more manageable. Rather than grappling with an oversized bike, younger riders can hop on and off their E-Bike with ease. 

Max Range:

(Battery : miles)
    12AH : 60
    18AH : 100
    30AH : 140
    36AH : 190

Motor Power: 1,250 Watts peak

Max load: rider+cargo+bike: 420lbs. Seatpost: 350 lbs.

Bike weight with battery: 58 lbs

Charge time: 6-9 hours (3-4 hours with external smart charger).

 (This is with pedal assist; 20 with throttle only)

Components

 

Anti-Theft Alarm

Optional

Battery

48 volt, Lithium-Ion NMC cells. Each cell is individually fused for safety. Built-in cooling fan. 

Video on the difference between 12AH and 18AH batteries: https://www.youtube.com/watch?v=Rjw73xU_mM0

Detailed video description of battery construction: https://www.youtube.com/watch?v=TgZ5OjAi-MM

If the bike does not power on, see the flow chart at https://electricbikecompany.com/wp-content/uploads/2020/04/Battery-Troubleshooting-Flow-Chart.pdf

(Battery : miles)
  12AH : 60
  18AH : 100
  30AH : 140
  36AH : 190

5 year warranty  Warranty information

Battery charger

1.7 Amp internal charger, and 5 Amp super charger (optional) with Smart charging technology, cooling fan, aluminum cover and 3 prong charging port for safety. Charge time: 6-9 hours with internal charger. 3-4 hours with external smart charger (optional).

Brakes

Tektro Dorado hydraulic disk brakes with sensor control, and motor disconnect when braking. Four piston brake caliper allows for single finger braking. 

Brake Levers

Aluminum alloy comfort grip levers with motor cutoff switch

Brake Pad Material

 Organic compound

Brake Rotors

 180 mm Stainless steel (front and rear).

Chain

 Stainless Steel, rust resistant for longevity

Crank Set

 56T chainring, 170 mm forged alloy cranks

Drive Train

 Direct (single speed) or optional 7 speed

Fork

 Rigid Steel 1-1/8" fork with threaded steerer tube

Frame:

Aluminum 6061 Hydro-formed. 3mm thick (double of other bikes).

Freewheel

 18T cog for medium to hilly terrain

GPS Tracker

 Optional

Grips

Locking handstitched vegan leather Aluminum secure ends for non-slip, available in Black or Tan. Grips do not slip and do not jam the throttle as they do on other bikes. 

Handlebars

 27" wide steel cruiser bars

Headset

Semi-integrated, 1-1/8" straight steerer tube

Kickstand

Non-slip sole and wide reinforced rubber foot prevents slipping and sinking

LCD Screen

Color display, multi level, compact user friendly screen with USB outlet

Lights

Integrated front and rear safety LED lights, powered by the battery, controlled from LCD screen.  If you add a basket, it contains integrated lights as well.

Motor

1,250W max output (10 year warranty). Expected life over 18 years. Cadence sensor.

Pedals

Wellgo aluminium, integrated bearing pedals with comfort non-slip rubber

Rims

Double walled, aluminum 2″ ebike rims

Seat

Custom, leather, 300 x 300 x 100mm thick, high density foam, elastomer bumpers for support and comfort available in Black or Tan

Seat Post

30.4mm x 300mm rigid aluminum, up to 350lbs. Optional Satori suspension (350lbs), or Suntour Suspension (350lbs). 50mm travel for small bump compliance make for a smooth ride.

Spokes

13-gauge stainless steel, rust resistant, black or silver with brass nipples

Stem

Integrated 120 mm, adjustable from 0º-60º

Suspension

EBC suspension allows for small bump compliance with a total of 50 mm travel to make for a nice and comfortable ride, with minimal maintenance and long-term durability; the ultimate in comfort. Alleviate back pain and saddle soreness.

Optional Suntour or Satori suspension for maximum bump absorption and comfort.

Tires

Regular tires: 24"/26" x 2.1".  Optional Continental Tires 24"/26" x 2".

Schwalbe Fat Frank reinforced with Kevlar(R) fibers, 50 EPI casing and puncture protection.  Optional Continental Contact City Plus E50 with highest puncture protection and most efficient rolling characteristics to save battery power.

EPI = Ends Per Inch (Threads per Inch): Unit for the density of the carcass fabric, measuring the number of nylon threads per square inch of casing material. The higher the EPI, the denser, more supple and lighter the casing is and thus the higher the quality of the tire. Lower EPI casing provides better puncture protection but makes for a stiffer and heavier tire. https://www.schwalbetires.com/

Throttle

Thumb throttle for safety on every bike. Preferred over twist throttle which is dangerous when lifting the bike over curbs and obstacles. Operators can twist the throttle, causing the bike to shoot forward out of control.

Wiring

Plug and play allows easy disconnect of components. Match the colors for easy replacement and service.  Waterproof wiring.


 

Review of Model C 

 

Factory Tour of Electric Bike Company

Warranty and Returns

All warranties are void if the Bicycle is used for any purpose other than the reasonable intended use of the Bicycle. Additionally, this warranty does not cover damage associated with commercial use.

Ten Year Limited Warranty on bicycle components to the original retail purchaser against manufacturing defects in materials and/or workmanship for a period of ten years from the date of original retail purchase. Proof of purchase requried.

PAINT WARRANTY

EBC offers a 30 Day Limited Warranty against defective paint and fading (excluding neon colors) to the original retail purchaser.

Paint, Warranty DOES NOT cover normal wear and tear – Damage from abuse, neglect, misuse, or accident – Improper assembly and/or follow-up maintenance – Damage from stunt riding, jumping, acrobatics, or similar activities or any activity that is not consistent with the intended use of the bicycle.

EBC does not guarantee the color on the renderings and printouts; however, should you not be satisfied, EBC offers a $600 restocking fee.

BATTERY WARRANTY

EBC offers a 5 year warranty against manufacturer defect, but if it’s because the battery was not charged and went dead over time – it will not be able to recharge. You will either need a new battery or send it back to EBC for repair. Customers can either drop off or ship the battery back at their expense for repair. There is no repair cost or exchange cost to fix or exchange the battery within the first 30 days if it was due to manufacturer defect.

After 30 days, if the battery needs repair (not due to manufacturer defect), each battery repair will incur a labor charge which varies dependent on the repair type.  If you would rather exchange the battery instead of getting it repaired, the cost to do an exchange is $399 for a standard battery and $499 for an upgraded battery. You will receive a new battery and EBC will retain the old battery. Customers will incur the shipping cost to do a battery exchange.

After 5 years, you will need to pay the full retail price of a new standard or upgraded battery ($899?). Remember to always charge your battery every 1-2 months when not in use.

MOTOR WARRANTY

EBC offers a 10 year warranty against manufacturer defect, but if it’s because the motor was damaged from abuse, neglect, misuse, or accident, you will either need a new motor, or send it back to EBC for repair. Shipping is at Customers expense. There is no repair cost or exchange cost to fix or exchange the motor within the first 30 days if it was due to manufacturer defect. After 30 days, each motor repair will incur a labor charge, which varies dependent on the repair type.  If you would rather exchange the motor instead of getting it repaired, the cost to do an exchange is $399. You will receive a new motor and EBC will retain the old motor. Customers will incur the shipping cost to do a motor exchange. After 10 years, you will need to pay the full retail price of a new motor. 

NOT COVERED UNDER WARRANTY AFTER 30 DAYS

  • LCD Screen
  • 3.5 Amp External Smart Super Charger

NOT COVERED UNDER WARRANTY DUE TO NORMAL WEAR AND TEAR AND/OR ABUSE

  • Tires
  • Spokes
  • Inner Tubes
  • Accessories
  • Brakes
  • Damage to bike and/or bike components due to abuse, neglect, misuse, or accident.

The official warranty can be found at https://electricbikecompany.com/wp-content/uploads/2020/06/EBC-Warranty-Information.pdf

 

Return Policy

We are not satisfied unless you are completely satisfied. We ask that you give our E-bikes a few rides before coming to this conclusion. We believe that we have produced a high quality product that you will love. Should you  decide your bike is not for you, please contact our team within 30 days to make arrangements. 

*All models will incur a $600 restocking fee.

Simply repack the E-bike with the original shipping material and box.

All refunds will be processed after item has been received and inspected. (Please note that any damages incurred to a returned bike will be deducted from the refund amount) A net value will be evaluated, and a refund will be issued within 5-7 business days.

All cancelled orders will be processed within 5-7 business days from receipt of notice of cancellation.

Please contact us if you have any questions or wish to proceed with the return.

 


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